Store Policies

• Each product is made-to-order, so we do not accept returns or exchanges for buyer’s remorse, size, or color preference.

• If your order arrives damaged, misprinted, or you receive the wrong item, please contact us at support@woatome.com within 30 days of delivery. We’ll review your case and provide a replacement or refund if applicable.

• Items must be unused and in their original packaging when a replacement is approved.

• Please check your shipping address carefully before submitting your order. We are not responsible for items shipped to an incorrect address provided by the customer.

• Once an order has gone into production, it cannot be changed or canceled.

• Shipping times are estimates and may vary depending on destination and carrier.

• Unexpected delays caused by customs, natural events, or carrier issues are outside of our control.

• We do not store payment details. All transactions are securely processed through our payment providers (Squarespace Payments, Stripe, or PayPal).

• Customer information (name, address, email) is used only to process and deliver your order.

• We do not sell or trade personal data.

If you have questions or need help with your order, please reach out at:

📧 support@woatome.com